Tag: Virtual Administrative Assistant

14 Opportunities and Ideas to Help Add Additional Income During the Pandemic

Hello loves!  I wanted to share some information that may be helpful for those that recently were laid off and/or you are looking to supplement your income during and beyond the Convid-19 Pandemic. Like many online business owners,  I have a unique birdseye view because of the work that I do and the business I run. None of it is a secret or a ninja trick, and much of it you already have likely heard about, so most of it is just a re-iteration.  

I have compiled a list of 14 opportunities and ideas to help add additional income during the pandemic for yourself and your family in these times of uncertainty.  

As we start to do more and more delivery and curbside shopping, eating and etc… we will see that we simply do not have the force to support it.  Here are places that you can look into if you are looking for work.

1) Grocery stores are hiring and their services are in high demand.  Check into Clicklist and Instacart shoppers particularly

2) Doordash and Uber Eat Drivers – Even Pizza Delivery as well

3) Talk to your local marijuana dispensers and liquor stores – See about helping them with their curbside services…and in some cases delivery options

4) Amazon warehouses are hiring as well as drivers and customer service agents.  Amazon alone is providing over 100k jobs

5) Become a secret shopper.  I know that times are different right now, but there are many online secret shopping opportunities, for instance, customer service secret shopping with Expedia.  The restaurant and retail store options won’t be available (unless they pivot) is my guess, but there are other opportunities. Let me preface that this is NOT a huge moneymaker, but it is great for supplemental income. https://www.bestmark.com/  I always had fun with secret shopping and I think you could too.

If you are looking at making some extra money in the online sphere here are some pretty great options. 

6) For online work look into https://jobs.sykes.com/ , these are customer service jobs that you can do from home.  You must have a dedicated phone line (not a cell phone) and highspeed internet. 

7) Working Solutions is another home-based customer service opportunity as well – www.workingsolutions.com/

8) United Health Care for those that work in more of a medical field, they are hiring to help with the influx of calls that are coming in.  

9) If you have a special craft, like content writing, graphic design, etc… you can look into www.upwork.com  or www.guru.com and if you make and sell your own goods, look at facebook market place, www.etsy.com and www.ebay.com.   

10) I realize that the stock market is a pretty scary place right now, but it also offers a lot of opportunities.  Stocks are at a record low right now. The market will not be this unstable forever and it is guaranteed that there will be a boom (just don’t know when).  The beauty of that is if you can get in at a cheap buy-in, like now, it could provide a huge return in 6-months. Only look into this if you feel empowered to do so.  You can start up through Robinhood, which is a free platform for buying and selling stocks in the stock market. It is pretty intuitive and if you use this link you can earn free stock to start your journey with. Truly investing in stock (if you have the means) now might set you up for life. It could be like buying Amazon in 1997 if you get my drift!  For Robinhood, though, it doesn’t require any investment right now, just sign up, get your free stock and start dabbling. Use this link to get your free stock >>> https://bit.ly/freerobinhoodstock-jg 

11) For those that are toying with taking their business or ideas to Facebook, I have a free mini-training “8 Ways to Revive your Facebook Business Page Organic Reach” that you can take. It is a tiny bit outdated, but the content is still very relevant. www.va.alpinesbsolutions.com  

12) If you are looking to take your vision into an online setting and getting serious about taking this time to pivot instead of panic, I would like to offer up some of my time to help you brainstorm. While I do have limited time,  I still would like to offer up my own time as a resource. I am offering free 30 minute consults for a limited amount of folks (no strings attached, just value, value, value) the rest of the month. Private message me if you are interested.  

13) I am also working on some additional free training and webinars to help people with making supplemental income online or to finally start your own online business journey.  If you have a topic you would like me to touch on or have someone in the community talk about, please private message me or put your request below.

14) Lastly (for now), I would love to create a container for those interested to network together and join in on the opportunity to join think tanks, masterminds, engagement circles, and other self-promotion threads so we can all build each other up, stay connected, and love one another.

Do you have things to share or add to my list, please do? The more the merrier. The more information we can put out there the better.  I will continue to harvest more ideas around this as the days and weeks unfold.  

For those that are in a position to help, please help people, offer your time and what resources you can. This is a time to band together, practice impeccable hygiene, be compassionate and remember we are all in this together.  Do not lead in fear…keep being amazing and I am rooting for those that are having a hard time. Please share with someone that you think might benefit from this information as well. I love you!

The Ultimate List of Delegation Do’s and Don’ts for a Virtual Assistant

 Delegation is another one of those virtual assistant buzzwords that people love or hate. Those who mastered the delicate art of delegation sing its praises. Others shudder when they think of delegation, either because of a terrible experience or because they can’t imagine it actually working for them.

Here’s the thing. Delegation is great for any virtual assistant in any situation. Delegation is a powerful tool for freeing up your time and energy, finding someone better suited for the task at hand, and using your company’s limited resources better. It is often the first step in major growth for your business.

Of course, delegating for the first time can be nerve wracking. But, you have a lot of control over the end result with how you delegate. Follow these delegation do’s and don’ts for a positive (and quite possibly life-changing) delegation experience.

Delegation Do’s

  • Do Articulate Priorities. If your virtual assistant must choose between making the deadline or taking a bit more time to submit a quality project, which do they choose? Is the underlying goal of the delegation to train the virtual assistant to take over the task (so they should bring any questions to you to learn the correct process the first time around)? Or is it to free up your time (so they should work on trying to fix the problem on their own first)? Your virtual assistant will need to make decisions regarding communication, time commitment, etc. Making sure they understand your priorities will help them work for you better.
  • Do Create Guidelines. Be sure your virtual assistant knows their expected time and effort commitment. You don’t want to be caught off guard discovering the employee spent several hours on a task you expected to take thirty minutes. Establish clear boundaries for how long they should work on this project in relation to their other normal duties. Set guidelines as well on the line of communication. If your virtual assistant has questions, do they go directly to you? Is there a chain of command they should follow? When (if ever) is it appropriate to contact you outside of office hours regarding the project? Communicate expectations clearly from the start to avoid misunderstandings or lost time.
  • Do Provide Support. The sink or swim strategy is not a great leadership approach. Do what you can to empower your virtual assistant to succeed. Provide examples of the task or comparable work. Gather up all the login information into one place. Check in at certain points to see how they are doing and provide opportunity for them to ask you questions. Giving this support helps set up the virtual assistant for success.
  • Do Let the Virtual Assistant Feel Comfortable Saying No. We may think the virtual assistant is ready for greater responsibility. But, if they genuinely do not feel ready it may be a bad experience for them. Try to build up their confidence and remind them that you feel they are ready. If that fails and they still are uncomfortable at the thought of the project, find a new virtual assistant. It is not worth the anxiety it will cause your original pick.
  • Do Discuss the Experience After They Finish. Take a few minutes to talk with the virtual assistant about how things went. See if there is anything you could have done differently to make the experience better. Ask if they are comfortable doing the task again. If the Virtual Assistant made mistakes, use this time as a learning opportunity to gently guide them. Finally, thank them for their work and find something to praise about their output.

Delegation Don’ts

  • Don’t Micromanage. The purpose of delegation is for you to no longer deal with the project! Even if this assignment is a training opportunity, you still need to provide your virtual assistant with enough space to learn on their own. Virtual assistants know when their boss does not trust them, which can really undermine their confidence in their own ability. Showcase your belief in your virtual assistant by taking your hands off the reins, and keeping them off.
  • Don’t Underestimate the Project’s Timeline. When giving your virtual assistant a deadline, be cautious about underestimating the length of time the project will take. It may only take you a week, but your employee may need to do outside research adding a day or two. Or maybe your virtual assistant hits some unexpected roadblocks, requiring you to take the time to provide guidance or assistance. Always estimate more time to provide a buffer in case things don’t go as smoothly as planned.
  • Don’t Delegate What You Should Be Doing. Yes, everyone can and should delegate tasks. But not every task can and should be delegated. Some tasks do require your expertise or insight. Be selective in what you delegate, keeping the important tasks on your to-do list.
  • Don’t Delegate Because You Hate the Project. No one likes the boss who uses delegation to avoid doing unpleasant tasks. Good leadership means being willing to do the menial, the unappealing, and aggravating tasks for the good of the business. Delegation is about making your company more efficient. Passing off tasks because you hate them, not because someone else should be doing them, is a bad management strategy. It’s tempting, but your employees will lose respect for you if you do it.

You can make or break your delegation experience. Implementing the “dos” and avoiding the “don’ts” prepares you and your employee for a mutually beneficial experience. Your employee can learn or hone their skills while you get to remove something from your plate. If you are new to delegating, you can start off small. You will be surprised at how useful a tactic it can be in managing your business!

How Do I Structure My Virtual Assistant Business?

There are many steps when starting a virtual assistant business. It can be overwhelming and scary at first. But you know that you want to start out on the right, legal foot. Some new virtual assistants start out not taking their business serious. If you want to be looked at as reputable, you have to walk the walk.

Every business, big or small, home based or not needs some form of business license to be authentic. You will also want to make sure you set up a business bank account and keep your finances separate. Rules and regulations vary depending on individual state laws, so make sure you research your area. It is very important you are clean on the type of business you have, or the one you hope to build in the future. This will help determine a lot of the legal steps you’ll need to peruse, since there are different types of license and permits. The Small Business Administration is a great resource to help build your business plan. Then you can start to implement those business plans.

So let’s start with the basics. Most virtual assistants operate their business as a sole proprietor or an LLC.

What is the difference between an LLC and a Sole Proprietorship?

va-blog-picAs a virtual assistant business owner you will need to determine which way you want to drive your business. In a sole proprietorship the owner is personally responsible for business debts. If the assets of the sole proprietorship or partnership cannot satisfy the debt, creditors can go after the owner’s personal bank account, house, etc., to make up the difference.

By contrast, if an LLC runs out of funds, or is in other legal trouble, the owners are usually held liable. As an LLC owner, you are mainly putting your financial contribution to your LLC, not your other personal assets, on the line. However, as an LLC owner, you may still be personally liable for your own conduct or LLC loans in some cases. You will want to make sure you fully research how these different set ups can impact your personal financial needs.

Taxes

va-blog-pic1This is a huge portion of what you need to remember if being a virtual assistant or contractor is new to you. Taxes and business expenses are some of the “perks” that come with being the boss. Make sure you are saving and planning on a percentage of your earnings going to taxes. You will also want to make sure you look at all your business expenses, such as printer ink, website hosting, business cards, telephone cost, internet cost, etc., and keep records of them all. You may want to consult with your accountant on any procedures you are unsure of.

There are other business structures that may be a better fit, but these are the typical two that new virtual assistants start out with. Remember to reach out to your community, mentors, and support people to ask any questions.

There are several monotonous and tedious steps you will need to complete before starting your virtual assistant business that are important for the growth and wellbeing of your business, but revel and enjoy this planning time. Following your dreams and chasing a goal are exciting and rewarding ventures. You get to make your business what you want it to be. Enjoy the ride. 

Onboarding your First Client as a Virtual Assistant

Congratulations on landing that first client! Now what do you do with her? Good question. It is smart for a virtual assistant to have a systematic approach to how he or she handles clients. Make sure you have everything set up in a way you feel comfortable and can explain the process to a new client who may be working with a virtual assistant for the first time.

Get to know your client.

I have a profile sheet that I have all my clients fill out. It helps me get to know what they like, how they communicate, and all the details I need to do my job. I need to really know their business. This profile sheet helps me get to know clients business, how to access their account (passwords and login info sheet)

Assess the client’s assets.

One of the most critical parts of your onboarding process is checklistassessing your new clients existing campaigns. You’ll be able to get a good understating of what they do and do not have in place. The more prospects you work with, the more you’ll realize every client is different. Despite if they are in the same area of work, each one is at a different point in their maturity continuum, and they each have a wide range of assets to work with. You will want to make sure you have ALL access necessary to review their assets. This gives you a great chance to test those passwords and access. Organization is going to be key, but making a list of everything you find, both positive and negative will lead to opportunities for improvement (think upsells in the future). When you are able to review your findings, look for opportunities to position yourself as a virtual assistant expert.

Schedule a kick-off call.

This could be a great platform for you to give a good first impression. It is important for you to come across as an expert and confident. You want your clients to feel confidence in you. This call is a great time to review whatever virtual assistant package or service they have purchased now that you have had a chance to really dive in to their assets. Make sure you have any clarifying questions answered and information available. Tell the client what to expect from you and what you expect from her.

Get to work.

Usually now is when you can really start to dive in and show your client how awesome you are. Here is where I will remind you to under promise and over deliver. Do not over extend yourself, and deliver on what you promise.

Check in call.

Working remotely as a virtual assistant can make a relationship a little harder to develop. This check-injust means you have to put effort in to making sure the client is happy and loving what you do. This call is designed to be a one-on-one conversation between you as the VA and the primary decision maker. You want to make sure you are able to talk too and are comfortable and have established with the person who is cutting the checks. Schedule this call with the purpose to gather feedback on the engagement and relationship thus far. Make sure you stay connected.

Business is human. People want to do business with people. Having a system in place will give you confidence, knowing you have a strong foundation supporting you; this will help put your clients at ease and make them more comfortable. Remember, by setting aside time to work on your business and create documented systems and processes, you are not only improving your virtual assistant business, but you are growing and importing as a service provider.

6 Best Practices When Working with a Virtual Assistant for the First Time

Have you been thinking about hiring a virtual assistant? Are you at the beginning stages of exploring the idea of expanding your team to help run your business online? In this week’s blog, Jessica Granish, leading expert in the virtual assistant industry offers some sage advice on this very topic. Jessica has 13 years of experience in creative, social and technical virtual assistant tasks. Jessica helps heart-center and conscious business owners put all the pieces together for their business to run like a well-oiled machine in an online environment. She also is a virtual assistant trainer, as well as thought leader that educate online business owners about the power of delegation and how to successfully and efficiently build a team that is in alignment with your core values and in turn creating authenticity and trust for a long lasting partnership. In a nutshell, Jessica, helps you gets sh*t done so you can focus and shine in your zone of genius.
  1. Start thinking about expanding and getting assistance now: One of the biggest frustrations I hear from business owners is that they wish they would have hired someone va1sooner…or at least started the process sooner. It is daunting and overwhelming when your to-do list becomes a mile long. Get ahead of the curve; don’t let the stacks of tasks pile up. Don’t fall victim to being a prisoner in your own business where it stops you dead in your tracks. You know that feeling of being so overwhelmed that you just take a nap!? Try not to get to that space. A virtual assistant is there to help create less stress and more time for you to focus on your passion, you know, the whole reason why you went into business for yourself to begin with. All seasoned and reliable virtual assistants have processes and procedures to bring you on board with ease. You should feel like the weight of the world has been lifted from your shoulders when you start with your perfect VA.
  2. Don’t feel like you have to hand everything off all at once: It may feel like you are handing the keys to your empire over and for some that might be scary. You and your awesome new virtual assistant should work together to identify and prioritize the most important tasks. I suggest starting at a foundational level. This is so that your business is sturdy and strong. You don’t want to play a game of Jenga with your business. In many cases, people don’t even know where to start with delegation. If you are one of those business owners who have no idea where to even start, I suggest using a great tool that I built called the “Delegator”. It is a way to help identify where delegation could help with your sanity. You can access the form here >>> http://www.alpinesbsolutions.com/the-delegator/
  3. Let go of the negative mindset: I realize delegation can seem hard at first. I teach this and va2can get in the same mindset that many have. You know that negative mindset of, “I want to save money, so I will do it myself”, or “if it is going to get done right, I should do it myself”, or “it is going to take too long to bring someone on board and teach them the ropes”. Don’t fall victim to these statements. Growth is all about letting go of those blocks. The art of delegation comes with great rewards that you will soon realize and will look back and wonder why you didn’t seek support sooner.
  4. Focus on your zone of genius and let your virtual assistant focus on theirs: If you are just starting out with building your online presence you will find yourself inundated with new tools and terminology to help run your business in an online environment. This can seem daunting and can be extremely overwhelming and time consuming. You don’t need to know how to do everything to be successful. Being able to let go, release and trust in the ninja like skills of your virtual assistant, can change your entire business in a very positive and wonderful way.
  5. Make sure that your virtual assistant matches your core values: This is one of the most important things that a successful and long term virtual assistant relationships can have in va3my opinion. If your core values are in alignment everything else just flows so much easier. You can usually tell on the initial conversation with a virtual assistnat if the synergy is there or not. I suggest to all my clients that you don’t focus on all business in your initial conversations. It is super valuable to talk openly about what makes you both burn with passion inside as well. You can learn quite a bit from digging deeper and creating a more personal connection too. Now, don’t get me wrong, passion is important, but their credentials are extremely important too. A nice balance is a wonderful way of matching core values. Having this alignment with your virtual assistant will in turn create authenticity and trust. It is a beautiful thing.
  6. Communication is key: Need I say more? All great relationships let it be professionally or personally start with great communication. Creating expectations and sharing your communication style is super important. When starting your business you will want to set those expectations with your clients, your vendors and your team. Communication is a foundational piece to building authenticity and trust as you grow and expand in your zone of genius.

I hope that this was helpful for someone reading this that may be on the fence. I also just released a new blog recently titled “5 Reasons Why Hiring a Team Will Cost Less Than Doing Everything Yourself”

4 Reasons Why Being a Virtual Assistant Makes You Better at Life

 Being a virtual assistant is awesome. You embrace your passions every day at work. You create your own schedule, working from home whenever you feel like it. You can avoid answering to a boss or getting caught in the corporate rat race.

That isn’t to say it’s always easy. But it’s always rewarding. What most people don’t realize about entrepreneurship, though, is it can affect your life outside of the office. How we work can change the mindset of how we live. Being a virtual assistant is great for many reasons, including the many ways it makes you better at life.

  1. You Become Better at Thinking Outside the Box

The business world often favors those who think outside the box. Good revolutionaries concoct new ways of approaching the same old problems and offer up new solutions.

A few decades ago, few people would have predicted that one of the top media companies in the US owns very little physical inventory or that one of the top taxi services owns no vehicles. But the founders of Netflix and Uber forever changed their industries with their creative thinking.

Virtual assistants are continually challenged to think outside the box. The more you work as a virtual assistant, the more you develop the skills to think creatively. As you practice approaching problems from new perspectives at work, you get better at applying that mindset in other areas of your life. You can find new ways to solve conflict, structure your day, remodel your home, etc.

  1. You Get More Mentally Tough

No one said being a virtual assistant is easy. The ups are great, but the downs can be soul crushing. Sometimes it feels like weeks since things went right. Overwhelming stress, exhausting burn out, and never ending projects can cause you to question why you are doing this in the first place.

And then something magical happens. You toughen up. You grit your teeth and power through, finding new ways to tackle problems (such as delegating your work to another virtual assistant to free up your time). You realize you can function on less sleep than you ever thought possible (not recommended of course, but it is empowering knowing you can).

The more mentally tough you get at work, the more mentally tough you get in all areas of your life. The skills you need to survive as a virtual assistant help you manage your time more efficiently, be a more patient family member, prioritize better, and many other important skills. Entrepreneurship is tough, and it makes you tough in the process.

  1. You Keep Yourself Young

But most entrepreneurs I see have grey hairs and stress wrinkles galore, you may think.

True. Virtual assistants who overwork themselves and fail to regularly practice self-care end up prematurely aging. Just like people in other lines of work with those same poor habits prematurely age.

A virtual assistant who prioritize their health can find that their line of work keeps them young. Their control over their schedule makes it easier to prioritize important health habits, such as working out, spending time outside, and maintaining a good sleep schedule.

Every day virtual assistants work in their area of passion. Have you ever seen someone’s eyes light up as they talk about their passion? This excitement about how you spend your time keeps you youthful. It energizes you and helps fight off burnout.

Virtual assistants are also always learning. Scientific studies remind us time and time again how important learning and using our brain is to maintaining our brain health, especially as we age. Learning new skills and methods of doing work helps entrepreneurs keep their brains young

  1. You Are Encouraged to Dream Big

Entrepreneurship encourages dreaming big at work. Small thinking limits the growth of your business, so you are supposed to entertain grand visions of growth and success. Even if your company never reaches that 15th franchise, considering it as a possibility can help motivate you to work harder than you thought possible.

The more you dream big at work, the more you find yourself dreaming big at home. Each day at work you find yourself asking “why not” and quickly you ask that question in all areas of your life. Why can’t I run that marathon? Why can’t I build the family life I desire? Why can’t I travel the world? The mindset of a virtual assistant is an optimistic one, helping entrepreneurs dream bigger at home than they ever imagined.

Entrepreneurship can be a powerful force on your life, changing and affecting you in ways you never would have guessed. The longer you live the virtual assistant life, the longer you reap its rewards. If you are looking to discover ways to improve your virtual assistant life, and in turn improve your life all around, check out our many training programs.

Back to School Organization for Virtual Assistants

Back to School Organization for Virtual Assistants
Number 2 pencils are being sharpened, school buses are traversing through the city, kindergarteners are waddling around wearing backpacks as big as they are – it’s back to school time once again!

The start of the school year is a natural fresh start in our calendars, regardless if you are sending children off to classes (or heading off to class yourself). It’s a time to shift gears from hopping aboard the boat at the lake to hitting the books. Back to school organization is just as important for virtual sssistants as it is for students.

Get ready to start the year strong with our back to school organization guide for virtual assistants.

  1. Get Your Schedule Sorted Out

Students rely on a schedule to be where and when. Sure, virtual assistants may not have to report to geometry in room A203 anymore. But that doesn’t mean you shouldn’t follow a schedule.

It’s the paradox of the virtual assistant life. You hold autonomy over your schedule, but you should use that autonomy to set restrictions. Ask any successful virtual assistant and they will tell you a schedule is key (not convinced? Check out this post on why you need to set your work hours when you work from home).

Take some time to develop a work schedule that will work for you. Maybe your peak productivity hours are early morning and late afternoon. Schedule your workout for the midday slump. Maybe at 3 you need to shuttle your kiddos around to after school activities. Start your workday a bit earlier. Making a schedule sets you up to be organized and ready to rock this year.

  1. Stock Up on Supplies

Most stores host back to school sales for supplies like paper, pens, post-it notes, and even electronics. Conveniently, all tools you use to run your Virtual Assistant business! Take advantage of these sales and stock up on anything you will need throughout the year.

If you are lucky enough to have a storage area, pack it to the brim with discount supplies. If you haven’t already, make sure your supplies are organized and easily accessible.

  1. Get Ready to Learn

Students everywhere are getting ready to learn and so should virtual assistants! Plan out a duoable learning schedule you can follow throughout the school year.

Maybe you take an online course through Udemy where you dedicate one hour Tuesday evenings to. Maybe it’s reading a business development book for twenty minutes a day (try this list of top books every Virtual Assistant should read). Always be learning. It’ll make you a better Virtual Assistant (and more well-rounded person).

  1. Gather Up the Timelined Checklists

Checklists are a great organizational tool for virtual assistants. They help you remember those dozens of small tasks you need to do without letting something fall through the cracks. Checklists are a virtual assistant’s friend. At the start of the school year, collect ones you will rely on the following months.

Here are a few we recommend:

  • Beginning of the Year Checklist
  • Summer Slump Checklist
  • End of Year Checklist
  • Linkedin Personal Branding Daily, Weekly, Monthly, Quarterly Checklist

  1. Test Out Productivity Hacks

Productivity hacks are great for virtual assistants. They let you work smarter, not harder. Pick a few new productivity tricks to try out this school year. You can even pick a new trick each month to continually make yourself a more effective Virtual Assistant.

Here’s a round-up of some great tips to get you started:

  • Streamline your business with these free tools
  • Keep your to-do list short (a few items or less)
  • Test out the pomodoro method of time management
  • Try batching your tasks
  • Plan your day the evening before

Use these organization tips to start your school year off right. Don’t forget, The Virtual Assistant Roadmap is always here to lend a helping hand. We can assist with any aspect of building your Virtual Assistant business. Let us help your company grow this school year. Reach out today with a quick email to get started.